SHIPPING AND RETURNS POLICY

SHIPPING

Shipping costs will be calculated at the time of placing the order.

• Shipping in Spain

• Shipping in Portugal

• Continental Portugal: Shipping costs are €5.99 and a delivery time of 24-72 business hours. For orders over €50 shipping is FREE.
• Islands of Portugal (Azores and Madeira): Shipping costs are €59.99 and a delivery time of 2-4 business days.

• Shipping in France

• Continental France: Shipping costs are €24.99 and a delivery time of 2-4 business days.
• Corsica: Shipping costs are €24.99 and a delivery time of 7-10 business days.

• Shipping in Italy

• Continental Italy: Shipping costs are €19.99 and a delivery time of 3-5 business days.
• Sardinia and Sicily: Shipping costs are €29.99 and a delivery time of 7-10 business days.

• Shipments in Germany, Belgium, Holland and Poland

• Shipping costs are €19.99 and a delivery time of 3-5 business days.

• Shipping in Austria

• Shipping costs are €24.99 and a delivery time of 3-5 business days.

• Shipments in Czech Republic and Hungary

• Shipping costs are €24.99 and a delivery time of 4-7 business days.

All orders will be shipped on business days, Monday to Friday, with the deadline being 12:00 pm for the order to be shipped that same day. For orders after this time they will be shipped the next day. Additionally, Saturdays, Sundays and holidays are not included in the estimated arrival time calculation.

Normal delivery times may be slightly extended during holidays, Black Friday or Christmas due to the high volume of work during these periods.

For shipments to other destinations not included here, do not hesitate to write to us at hello@huiike.com to send you a quote.

RETURNS

If you wish to return the product, please note that you have 30 calendar days to do so after receiving the order. The product must be in perfect condition without having been used and in its packaging.
original. Late returns are not accepted.

If you have purchased the product through our website, follow the following steps:

1. Send us an email to hello@huiike.com containing the following information:
- Name of the person who made the purchase.
- Order number.
- Reason for return.

2. If the order is suitable for return, we will send you a label and we will arrange with the carrier to collect the product.

If you have purchased the product through a Marketplace (Amazon, Decathlon, Miravia...) follow the relevant steps on the site itself or contact us directly through the platform.

Once we have received the item, we will do an exhaustive check of the condition of both the board and all its elements to ensure that they have not been used and are in perfect condition and in their original packaging for each of its elements. Returns will be reviewed within a maximum period of 3 business days once the product arrives at our facilities.

Once the product has been reviewed and everything is in perfect condition, we will proceed to issue you the relevant refund. If we detect that the items have been used, we will inform you and the proportional part will not be refunded, therefore, make sure that when you request a return the product has not been used.

Your refund will be processed within up to 7 business days after approval and it may take between 2 and 10 business days to receive the amount depending on your bank.
If you receive a product in error or it is defective, this product will be removed by us and we will send one in perfect condition without any additional cost.

Returns have the following cost which will be deducted at the time of refund:

- Continental Spain: €5
- Balearic Islands: €10
- Canary Islands: €30
- Continental Portugal: €5
- Azores and Madeira: €30
- Continental France: €15
- Corsica: €20
- Continental Italy: €15
- Sardinia and Sicily: €20
- Germany, Austria, Belgium, Holland, Poland, Czech Republic and Hungary: €15